Shipping Policy

Thank you for choosing O Bag. We are committed to providing a seamless and transparent shipping experience for our customers. Please review our shipping terms below.

1. Shipping Destinations

Currently, O Bag exclusively serves customers within the United States. We do not offer international shipping at this time to ensure the highest quality of service and delivery speed for our domestic patrons.

2. Shipping Cost

  • 100% Free Shipping: We are pleased to offer Free Standard Shipping on all orders across the United States. There is no minimum purchase requirement to qualify for free shipping.

  • No Hidden Fees: The price you see at checkout is the final price you pay. There are no additional handling or processing fees.

3. Order Processing Time

  • All orders are processed and prepared for shipment within 1–3 business days.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

  • Once your order is processed, you will receive a notification via email.

4. Delivery Estimates

Our standard shipping typically takes 5-8 business days for delivery following the processing period.

  • Please Note: While we strive to meet these estimates, delivery delays may occasionally occur due to extreme weather, carrier delays, or high-volume holiday seasons.

5. Shipment Confirmation & Tracking

As soon as your package is handed over to the carrier, we will send you a Shipment Confirmation email containing your tracking number.

  • You can track your order directly through the link provided in the email or by visiting our website’s tracking page.

  • Tracking information usually becomes active within 24–48 hours of shipment.

6. Shipping Restrictions

  • We ship to all 50 U.S. states.

  • At this time, we are unable to ship to P.O. Boxes, APO, FPO, or DPO addresses to ensure secure delivery of your premium bag.

  • Please ensure your shipping address is accurate. O Bag is not responsible for lost or undeliverable packages resulting from incorrect address details provided at checkout.

7. Damaged or Lost Packages

If your O Bag arrives damaged or is lost in transit, please contact us immediately at customerservice@o-bag.com. We will work with the carrier to resolve the issue and ensure you receive your product or a full replacement.