Privacy Policy

At O Bag, we take your privacy seriously. This Privacy Statement explains how O Bag (collectively, “we,” “us,” or “our”) collect, use, share, and process your information.

1. Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you. It also includes anonymous data linked to information that can be used to identify you. Personal data does not include data that has been irreversibly anonymized or aggregated.

2. Promoting Safety and Security

We abide by the principles of legality, legitimacy, and transparency. We use and process the minimum amount of data necessary for limited purposes. We take technical and administrative measures to protect your data. We use personal data to help verify accounts and user activity, and to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity.

3. What Personal Data We Collect

  • Data you provide: We collect the personal data you provide when you use our products and services, such as when you create an account, contact us, participate in a survey, or use our online chat tool. If you make a purchase, we collect data in connection with that purchase, including payment data (credit/debit card numbers), billing, shipping, and contact details.

  • Data about use of our services: When you visit our website, we may collect data about the type of device you use, the device's unique identifier, IP address, operating system, browser type, and location information to help us improve our products and services.

4. How We Use Your Personal Data

Generally, we use personal data to provide, improve, and develop our products and services, to communicate with you, and to protect us and our customers.

  • Providing and improving our services: We use data for analysis, research, and audits to ensure business continuity and offer premium products.

  • Communicating with you: Subject to your prior express consent, we may use personal data to send you marketing communications, inform you about your transactions, or respond to your requests. You may opt-out of email marketing at any time by contacting us.

5. Definition and Use of Cookies

Cookies are small pieces of text used to store information on web browsers. We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, and providing a safer experience.

6. Disclosure of Personal Data

We make certain personal data available to strategic partners that work with us to provide our products or help us market to customers. Personal data will only be shared to improve our products and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.

7. Data Disclosure, Storage, Transfer, and Processing

  • Legal Obligations: Due to mandatory laws (such as the GDPR in the European Economic Area), certain legal acts or obligations must be fulfilled regarding the processing of personal data for EEA residents.

  • Reasonable Implementation: We may share personal data with affiliated companies or in the event of a merger, reorganization, or sale of business.

  • Legal Compliance and Security: It may be necessary—by law, legal process, or requests from governmental authorities—for us to disclose personal data for national security or law enforcement purposes.

8. Children’s Privacy

Our products and services are intended for adults. We do not knowingly collect or disclose data from children under 16. If we learn we have collected such data, we will take steps to delete it as soon as possible.

9. Your Rights

You have the right to access, correct, or delete the personal data we collect. You are also entitled to restrict or object to the further processing of your data. To protect your privacy, we may request information to confirm your identity before providing access to data.

10. Third-Party Websites and Services

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those third parties. We encourage you to read their privacy policies before proceeding.

11. Data Security, Integrity, and Retention

We use reasonable technical and administrative security measures to prevent unauthorized access to your data. We will retain your personal data only as long as necessary to fulfill the purposes outlined in this statement, unless a longer period is required by law.

12. Changes to this Privacy Statement

We may periodically change this Privacy Statement to keep pace with new technologies and regulatory requirements. Your continued use of our products after the effective date means you accept the revised statement.

13. Contact Us

If you have any questions regarding this Privacy Statement or its implementation, you can reach us at:

  • Brand Name: O Bag

  • Email: customerservice@o-bag.com

  • Address: O bag srl, Via Luigi Galvani, 1, 35011 Campodarsego (PD), Italy